Patient Administration System (PAS)


Brochure Download

• Affordable

• Functional

• Field-proven

• Entry-point

• Modular

• Interoperable

• Scalable

• Sustainable


HERON’s COMPASS is a functionally field-proven, evolutionary upgrade that builds on your existing systems. Training is minimal, allowing fast turnarounds.


The IT Standard

The HERON COMPASS PAS is a cost-effective IT solution for developing countries, and includes many modules such as: accident & emergency, admit/discharge & transfer, health records, etc. It operates on UNIX and Linux, offering flexibility at a much lower cost. Middleware also provides for the data transfer/communication between application software modules in a Health Information System (HIS).

The HERON COMPASS PAS is very easy to use, and guides the user through the whole process, eliminating errors and improving care. With more than 25 years in operation, and a 99.9% uptime operating efficiency, HERON COMPASS PAS operates on tablets, thin client systems, or via the web.


Overview of a Patient Administration System (PAS)

The starting point in any Health Information System – called eHealth by the WHO – is the Patient Administration System (PAS) module.


An HIS consists of more than 20 clinical and financial application software modules. The PAS provides the basis for establishing a database of patients and their history.


The diagram above presents an approximate allocation of financial resources required to implement an HIS. The HERON PAS and Public Health Surveillance software modules products incorporate the many system and design features developed at Canadian and Caribbean hospitals, and most importantly from valuable end-user feedback over 25 years equalling about 31,000 end-user years of field experience.



Heron Integrated Public Health Surveillance

The HERON Integrated Public Health Surveillance works together with the Patient Administration System (PAS) to seamlessly track and compile data at patient point of contact, on any required topic including infectious diseases, accidents, maternal mortality, child development, infant survival rates, and more.



During the past few years there has been a significant increase in the awareness of the importance of Integrated Public Health Surveillance Systems for:

• Ebola, Zika virus


• Injury

• Asthma


• Occupational Health and Safety (OHS)

• Tuberculosis

• Malaria, etc.


New surveillance systems are required in many developing countries and HERON has had a solution in place for the past 17 years in Jamaica. Known as the JISS (Jamaica Injury Surveillance System), this component of HERON's PAS is capable of gathering data for any Public Health Surveillance initiative.


“The Heron JISS/PAS is, to the best of my knowledge, the first and probably still the only fully computerized, wide-area networked national surveillance system in the western hemisphere.”

Yvette Holder,

Centre for Disease Control




HERON COMPASS Surveillance to Reduce Maternal and Child Mortality

Many developing countries receive funding and are embarked on a new program for the Reduction of Maternal and Child Mortality. This is a new critical care service for mothers and newborn babies (PROMAC), as part of the Millennium Development Goals (MDG) set out and funded by the European Union. The HERON COMPASS suite enables such countries to better achieve the desired reduction of maternal and child mortality rates.


Heron participated with McMaster University in the DFATD initiative (2015), ‘Partnerships for Strengthening Maternal, Newborn and Child Health’ (PSMNCH), which may best be identified from the letter ‘S’ in PSMNCH.


The HERON COMPASS suite can be adapted to assist healthcare services address mother and child deaths during childbirth by providing for:

• Streamlining, improving and securing access to healthcare services

• A patient-centric record of all encounters, treatments and outcomes

• Short and long term reporting – geographic, demographic

• Minimal training of healthcare workers/system users of the Heron PAS

• Program portability in-field (tablet)

• Accurate, timely reports for the government, country health services, and





Health Systems Strengthening (HSS) HERON COMPASS eSurveillance

Strengthening health systems in developing countries has long been recognized as a fundamental requirement.  Manual health records alone are quite useless.


Since 1997, HERON has been involved with eSurveillance Health Systems in developing countries. The Patient Administration System (PAS) / Injury Surveillance System (JISS) have been supported by HERON for the past 17 years. In 2002, the Centers for Disease Control (CDC) conducted an extensive review of the system with positive outcomes.


“The PAS/JISS, could be a model for other developing and developed countries.”

Yvette Holder,
CDC Fellow, and the JMOH study lead (2002), Johns Hopkins U MPH


A UK government report notes that donor funding is almost always ‘disease specific’ which is referred to as a ‘vertical’ intervention. This is opposed to a ‘horizontal’ program integral to the overall complete health system. The Heron COMPASS PAS approach is BOTH.  The PAS module is the starting point in a national eHealth initiative, while the eSurveillance module can be set up – on an integrated basis to the COMPASS patient database – to collect data and report on ANY health condition.


Link to the report:


Excerpts from the UK report:

“The devastating ongoing Ebola epidemic in West Africa has served to emphasise the great importance of establishing strong health systems.”


“The UK Department for International Development (DFID) argues that, though outcomes can be improved rapidly in the very short run through disease-specific “vertical” interventions, health system strengthening (HSS) is essential for long-term efficiency, sustainability and, ultimately, a future without aid. In Africa, improved healthcare was the single most important concern.”


“Other DFID witnesses stressed that HSS was essential to tackling growing and persistent issues such as non-communicable diseases (NCDs), ageing populations, mental health, conflict-affected regions and under-provision in rural areas and urban slums.”




PAS Modules


Central Patient Index

  • The core module within the patient-tracking and patient-care area of healthcare facility management
  • Demographic information relating to inpatients, outpatients, surgical daycare and emergency patients is maintained in this database, along with the patient’s history at that facility


Admit / Discharge / Transfer

  • Controls the movement of inpatients within the hospital beginning with pre-admission
  • Provides the authorized system user with up-to-date information on patient status, expected admissions and discharges, overstays, and more
  • Provides information on hospital resource management such as bed availability, transfers and discharge data to the integrated Health Records Abstracting module or third party system


Emergency Patient Information

  • Quickly processes patients arriving in the Emergency department
  • If the patient is admitted, the system automatically manages all of the pertinent data transfer and statistics


Ambulatory Care / Outpatients

  • Controls the movement of outpatients within the hospital starting with pre-registration to provide information on patients
  • Provides the authorized system user with up-to-date information on patient status, account balance, and history information
  • Provides information on hospital resource management such as Appointment Lists and Expired Bookings, and transfers registration data to the integrated Health Records Abstracting module or third party system for abstracting of Day Surgery visits.


Diagnostic Imaging

  • Manages the hospital’s Radiology department by permitting the booking of appointments and the registration of patients
  • Processes requisitions, tracks film usage, generates the billing information, and produces statistics
  • Fully integrated to the patient-tracking modules as well as to the finance office modules of Accounts Receivable and government billing


Health Records Abstracting

  • Receives, edits, and compiles selected patient-specific data for internal and external reporting
  • Ensures that information submitted to government agencies is accurate and reporting turn-around times are reduced

Contact us today for more information, demonstrations and pricing models.