Feedback from customers is very valuable, and HERON Technology Corp. is pleased to have received letters from customers attesting to their satisfaction with the products and services provided over the years. Excerpts from some letters are below.

 

“... I can certainly vouch for the fact that the PAS is a stable ‘work horse’ and does a good job for a developing country/resource poor situation. There's always the human factor in terms of good maintenance, following up on resolving problems and performing back-ups, etc., but that is there with any system. Glad to know that the JISS and PAS have received so much acclaim.”

Sharon Arscott-Mills, USAID, Washington, D.C.

 

“Jamaica has an evidence-based public health approach...”

Hon. John Junor, Minsister of Health (2004)

 

“The Heron JISS/PAS is, to the best of my knowledge, the first and probably still the only fully computerized, wide-area networked national surveillance system in the western hemisphere.”

Yvette Holder, Centre for Disease Control

 

“The improvements to our healthcare system have made life expectancy in Jamaica comparable to that which obtains in the developed countries of the world.”

Hon. Dr. Peter Phillips, Minister of Finance (former Minister of Health) (2012)

 

“The PAS/JISS, could be a model for other developing and developed countries."

Yvette Holder, CDC Fellow, and the JMOH study lead (2002),

Johns Hopkins U MPH

 

“Though outcomes can be improved rapidly in the very short run through disease-specific “vertical” interventions, health system strengthening is essential for long-term efficiency, sustainability and, ultimately, a future without aid... HSS is also essential to tackling growing and persistent issues such as non-communicable diseases (NCDs), ageing populations, mental health, conflict-affected regions and under-provision in rural areas and urban slums.”

U.K. Department for International Development